WARRANTY STATEMENT
Recordex warrants to the original purchaser only that the Product will be
free from defects in material and workmanship under normal use for a period of five (5) years
from the date of original purchase.
Five (5) years from the date of the original purchase.
You are responsible for shipping the Product to our Warranty
Service Depot. Recordex will pay for return shipment of the repaired Product under warranty.
Return shipment will be by ground service to the 48 contiguous US states. You are responsible
for shipping to Alaska, Hawaii and any address outside of the United States. If the Product is
repaired out of warranty then you are responsible for shipping both ways. Recordex is not re-
sponsible for any shipping damage that may occur in transit to the service depot.
Yes, Product used in a classroom or education setting is eligible for our Replacement Warranty
Service. Make sure our customer service representative knows that the Product is in and edu-
cational setting and we will replace the product should a defect arise. Product will be replaced
with new or refurbished product at Recordex’s discretion. This process eliminates the wait
time associated with sending in the Product for repair. This warranty is often referred to as a
'hot swap' warranty.
To obtain warranty service please contact Record-
ex's Customer Service Center at 1-718-392-5380 x2 or contact your authorized Recordex Deal-
er for assistance in filing a warranty claim. You will receive instructions on how to properly
return your product for authorized warranty repair. In order to receive warranty service you
must be able to provide an original receipt or invoice for the purchase of your Product.
Recordex's warranty shall not apply: (i) to any Product subjected to
accident, misuse, neglect, alteration, acts of God, improper handling, improper transport, im-
proper storage, improper use or application, improper installation, industrial or commercial use,
improper testing or unauthorized repair; or (ii) to cosmetic problems or defects that result from
normal wear and tear under ordinary use, and do not affect the performance or use of the prod-
uct. If the Product develops a covered defect within the warranty period, Recordex will, at its
option, either repair or replace the Product at no charge, provided that the Product is returned
during the warranty period and this is your exclusive remedy and the entire liability of Recordex
under this warranty. No warranty is made or implied as to the effectiveness or suitability of this
product for your purposes.
THE ABOVE STATED WARRANTY IS EXCLUSIVE AND REPLACES ALL OTHER WARRANTIES EX-
PRESSED OR IMPLIED INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICU-
LAR PURPOSE. RECORDEX WILL NOT BE HELD LIABLE FOR ANY OTHER DAMAGES OR LOSS
INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES AND LOSS OF PROFITS OR REVENUES
FROM WHATEVER CAUSE, INCLUDING BREACH OF WARRANTY OR NEGLIGENCE.
// www.recordexusa.com // 718-392-5380 // 10-50 46th Avenue, L.I.C., NY 11101 //
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